🚀 WE’RE HIRING | Encompass Loan Business Analyst

📍 Location: Remote
💼 Experience: 5+ Years
🕒 Employment Type: Full-Time

🔹 Job Summary

We are looking for an experienced Encompass Loan Business Analyst to bridge the gap between mortgage business operations and technology. The ideal candidate will have strong hands-on experience with Encompass Loan Origination System (LOS), mortgage workflows, business requirements, system configuration, automation, and integrations.

The candidate will work closely with mortgage operations, underwriting, processing, compliance, and technology teams to optimize Encompass LOS and improve end-to-end mortgage processes.

🔹 Key Responsibilities

Business Analysis & Requirements

• Gather, analyze, and document business requirements from mortgage stakeholders.
• Analyze current mortgage workflows and identify opportunities for process improvement.
• Create functional requirements and specifications for Encompass enhancements.
• Translate business requirements into Encompass configurations, workflows, and automation rules.

Encompass Configuration & Support

• Configure Encompass business rules, custom fields, input forms, milestones, personas, and workflows.
• Support system enhancements, upgrades, releases, and integrations.
• Conduct and support UAT, functional testing, defect tracking, and resolution.
• Collaborate with Encompass Product Managers, Administrators, and technology teams during deployments.

Integration & Vendor Support

• Support third-party mortgage integrations including:
  • Automated Underwriting Systems (AUS)
  • Credit Vendors
  • Compliance Engines
  • Document Providers
• Validate data mapping, system interfaces, and workflow alignment.
• Assist with troubleshooting integration and data-related issues.

Documentation & Stakeholder Communication

• Maintain business process documentation and Encompass configuration guides.
• Prepare user guides, training materials, and functional documentation.
• Communicate system changes, enhancements, and process updates to stakeholders.
• Coordinate with cross-functional teams to ensure successful implementation.

🔹 Required Qualifications

• 5+ years of experience in the mortgage industry across processing, underwriting, closing, funding, or LOS support.
• 2+ years of hands-on Encompass experience.
• Strong understanding of the end-to-end mortgage loan lifecycle.
• Experience with business requirements gathering and functional documentation.
• Knowledge of mortgage regulatory and compliance requirements.
• Strong analytical, problem-solving, and communication skills.
• Experience working with mortgage technology and Loan Origination Systems.

🔹 Preferred Qualifications

• Hands-on experience configuring Encompass business rules and custom forms.
• Knowledge of mortgage reporting and analytics tools.
• Experience with Agile methodologies.
• Familiarity with project management and ticketing tools.
• Experience supporting Encompass integrations and system implementations.

🔹 Core Skills

Encompass LOS, Mortgage Business Analysis, Mortgage Operations, Loan Origination, Encompass Configuration, Business Rules, Custom Forms, Workflows, Milestones, Personas, Requirements Gathering, Functional Specifications, UAT, System Testing, Mortgage Integrations, AUS, Credit Integration, Data Mapping, Process Improvement, Mortgage Compliance, Stakeholder Management

🔹 Ideal Candidate

The ideal candidate is a Mortgage Business Analyst / Encompass Business Analyst / Encompass LOS Analyst who can understand mortgage operations, translate business requirements into technical solutions, and independently support Encompass configuration, testing, integrations, and process improvements.